[Resolved] EarlySalary — Harassments by recovery agents | |||
Dear Concern, As per my previous request. As you all know that I'm going through a Financial Crisis due to this COVID -19. But, now Early Salary collection team is calling too unknown person and giving them all the details about my loan. Yesterday, I got a call from a random person (he even don't know me or I don't know him) and he said that I have given his number and aadhar card details to Early Salary. To clarify more he added your recovery girl on (number[protected] on call and she did not listen to anything from me just started shouting at me. She was very rude even though she called me a thief, gunda. She said tere ko paise chukana padega, tere baap ka paisa hai ye! She was abusing me in front of an unknown person. Below are the phone numbers from your recovery agent. She also threatened me that she will misuse my number and how she will take money from me. +91- [protected] (Nikhil Sharma by true caller) +91- [protected] (Peter D'Souza) +[protected] +91 - [protected] +91 - [protected] As per the RBI and Supreme court's guidelines, you can give my personal information to anyone else. I know these are your recovery agents, else how can this guy get all my details? This is unethical and a crime. Recovery agents can not call my friends and relatives as this is non-legally / unofficial as per the RBI guidelines. Hence I would request you to please take necessary action against recovery agents. My father is a heart patient and my mother is not been well from long time. You can not take yourself out of this now. If anything will happen to me and my family then only Early Salary will be responsible for this. Looking forward for your kind support on this matter. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved EarlySalary customer support has been notified about the posted complaint. Verified Support Jun 23, 2021 EarlySalary Customer Care's response Hello User, Sorry for the inconvenience caused. Please drop the email at [protected]@earlsalary.com along with your customer id and the problem you are facing. We will definitely look into it and get back to you at earliest. Best, Team EarlySalary | |||
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