[Resolved]  EarlySalary — Incorrect Reporting to Credit Bureau & Tampered My Account Negatively

Hello Sir,

Greetings of the day!!!

My name is Mahesh Biswa and I am a resident of Shillong. I previously had a Loan Account with Early Salary: Customer ID ([protected]) and Loan ID (LAl[protected]).

So, to begin with I would want to bring to your notice that my loan was sanctioned for Rs. 20, 471 out of which my first EMI went out for 15000 and after all the late fee and GST on late fee I was to pay 8798.00 and the representative told me to make a payment of 8000 and the remaining would be waived off so I made the payment but on checking my Credit Report I realised they never closed. Therefore, I reached out to them and they were not willing to understand me but I luckily had a proof of the call recording and a copy of the email. After which I had to make multiple follow ups and it was then after the proof they agreed to close my account after I was being harassed.

Now, my major concern is the last payment I made for Rs. 8000 was on 24/01/2020 and I never owed them anything for which they kept posting negative payment status on my Credit Report incorrectly for the whole 2020 and for them my loans and credit card application were being declined. I have attached a copy of the waiver email they sent in March 2020 and if you see the Loan statement the only last payment I made was on 24/01/2020 and they issued me a No Due Certificate last month, May 2022 meaning they have agreed to the blunder they made with my account.

Apparently, Sir I need your attention here as this is my only door of hope now, I would request you to please take action against them and Early Salary should compensate me for this harassment and inconvenience and correct the incorrect marking on my credit report. They were so rude until I did not provide them with the proof.

All the statements made above are true to my knowledge. Any discrepancies found then I take full ownership of it.

Your consideration into this matter is the last ray of light I see.

Please help me with this. Please!!!

Please let me know if anything else is needed. You can reach me @[protected]

Regards,
Mahesh Biswa
Was this information helpful?
No (0)
Yes (0)
Aug 20, 2022
Complaint marked as Resolved 
EarlySalary customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2022
EarlySalary Customer Care's response
Dear Mahesh,

Our team has emailed you on the query on 1st July'22 that you have raised. Request you to please refer the same.

Best,
Team EarlySalary
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EarlySalary
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    310
    Pending
    10
    Resolved
    105
    EarlySalary Phone
    +91 20 6763 9797
    EarlySalary Address
    Office no. 404, The Chambers, (Samrat Chowk), Clover Park, Viman Nagar, Pune, Maharashtra, India - 411014
    View all EarlySalary contact information