EarlySalary — late fee under covid 19 period

Dear all,

I am writing to you as complain that none o[censored]r representative has taken any action on complain done for waiving of the late fee and penalty levied due to late payment. As due to covid 19 the payment got delayes and rbi has also announced the same for no late fee and penalty charges. There was no mail and message from yourside to opt the same. I want to close the loan therefore request to please take the above request.

Lastly i want to say this will be my last request or else i have to take certain action on same because there was also behaviour issue fro your call representator.

Thanks and regards

Anurag sharma

[protected]
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EarlySalary customer support has been notified about the posted complaint.
May 13, 2020
Updated by anurag.dadhich
Rest all services i give 5 star but not for this.
Verified Support
May 13, 2020
EarlySalary Customer Care's response
Hello Anurag,
We are sorry for the inconvenience caused. Request you to please write to us at [protected]@earlysalary.com along with the details and issue. We assure you that we will check and get back to you at earliest. Also, share this screenshot complain on the email.
Best,
Team EarlySalary.
May 13, 2020
Updated by anurag.dadhich
Sorry to say but no email is getting delivered to above email id and also i received mail from Mr Amit Nosina for not waiving of the same under covid 19. I would also like to take help from RBI ombudsman department considering all rules laid down for late fee and bounce charged under covid 19 perios.

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