EarlySalary — Not revising NOC as committed

I have borrowed loan from Early salary and due to some un available circumstances Iam unable to pay regularly. After discussion and agree with early salary total outstanding of rupees 28133/- should be cleared in 4EMI and there after NOC will be issued and remaining amount will be waived off. Accordingly I have paid the said amount in 4EMI and now I’m requesting for the remaining amount (2165) waiver and also NOC. But those people not at all responding. All the mail communications are available and also payment screenshots are available. Really they tortured me like any thing and after payment now they are not responding. Please help me in this matter. They should be finished. Really they tortured me and used abusive words. Please look into this matter