[Resolved]  EarlySalary — Recovery agent harrassment- Name: Meena([protected])

I borrowed loan from early salary, due to some financial crisis I’m unable to the 3 months dues. I have written a mail that explaining the situation to early salary but they are not at all responding and the recovery agent name Meena (mob no.: [protected]) has continuously harassing me like hell. I accept that I have given commitment date, however, due to this covid and other financial crisis I’m unable to do the payment on committed date. Im explaining my situation to her in WhatsApp msg and also over phone call however, she is not listening and she warned me that today before 5pm I want payment and she is scolding me that “if you don’t have capability to repay, then why did you took loan”

Further, I want to inform that I’m not taking loan first time from early salary, I have already taken loan and closed that loan within 15 days of disbursal. I paid all amount including principle amount and interest. This is the second time I have borrowed loan and as explained above I haven’t paid 3months due.

The collection agent lady Meena is torturing me and I’m mentally disturbed and I have to suicide other than this I don’t have option with me.
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Sep 2, 2021
Complaint marked as Resolved 
EarlySalary customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2021
EarlySalary Customer Care's response
Hello User,
This is a serious concern. Be Assured our executives adhere to all RBI guidelines and do not indulge in any unlawful practices. Please reach out to us on [protected]@earlysalary.com, so that we can formally initiate an internal enquiry based on your complaint.
Best,
Team EarlySalary.
Complaint comments 

Comments

This issue has not been resolved yet the field excecutive Babu Reddy has seriously harassing me and also telling me that will call each and every one of your family and also you’re friends. Please see the screenshot of msg

They call all the contact and use abusive language against the borrower. I'm sure early salary management is aware of all this. They hire rowdy and gundas don't know how to speak with the customer.
They are abusive

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