Ease My Trip — Air india pnr-hsj78 ticket not refunded

Address:	831001
Website:	www.easemytrip.com

I have traveled from kolkata to delhi by air india flight no. Ai-21 on 6th jun'16 as per above ticket details (Pnr no ai-hsj78). This flight was delayed by 1 hr and reached delhi at 1.15 pm. Due to this delay i missed my next flight of air india for udaipur (Flight ai 471) pnr no. Ai-hsj78 schedule to departure at 13.30 hrs. I wanted to travel from delhi to udaipur but due to delay of flight ai-21 from ccu-del by 1 hr next flight ai-471 was missed.
When i approached air india counter they have cancelled the partial ticket and suggested to claim refund from booking site owner.
I had faced lot of problems when this flight was missed. I have to travel by bus. It was both physical and mental harassment. I reached udaipur after a day as per my schedule that create lots of personal and career problem for me, which i can’t explain in this post.
Now easy my trip is saying refund is not possible.
As this was nightmare and very frustrating full amount should be refunded to compensate harassment i have faced due to flight delay. Kindly arrange to full refund of ticket amount in my account through which i have booked my ticket.