[Resolved] EaseMyTrip.com — about not refunding the remaining amount on cancellation of ticket

[Resolved] EaseMyTrip.com — about not refunding the remaining amount on cancellation of ticket

J Jayesh Dahiwale from Mumbai, Maharashtra

I have booked the ticket from Nagpur to Bombay on dated 28/10/2019. I had to book it for the next day.But mistakenly, I booked it on 28/10/2019 instead of 29/10/2019. So I had to cancel it. After cancellation airline charged me Rs.3000. And ease my trip charged me Rs.250.My total fare price of the flight was Rs.5319. The total amount 'EASE MY TRIP' has to refund me is Rs.2069. They only sent me a message the your ticket has been canceled. Your refund will be proceed after verification. But today I checked my booking status on EASE MY TRIP it is showing that money is refunded.I haven't got any money. +1 photos Was this information helpful? No (0) Yes (0)
Dec 2, 2019 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Nov 01, 2019 EaseMyTrip.com Customer Care's response Dear Sir, Greetings from EaseMyTrip.com We would like to inform you that airline has charged 3500/- as their cancellation charges and your refund has already been processed from our end. Please find below refund details: Booking id : EMT65354678 Refund Amount - 1569/- Refund Date[protected] Transaction reference ID - 30001093029301129508305 PN : Refund may take 5-7 working days to reflect back in your same account. Kindly wait till that time, your patience will be highly appreciated. We would be glad to help you. Please feel free to contact us in case of any other assistance. Kind Regards, EaseMyTrip Team
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