[Resolved] EaseMyTrip.com — Air tickets

Monikasaxena

from JAIPUR, Rajasthan

Dec 12, 2021

Website:

Ease my trip

I booked air ticket via ease my trip planners, once did payment via net banking, payment gateway partner was atom technologies so error showed after putting up top but payment s deducted, made another booking through debit card via ease my trip planner gateway directly, which got confirmed. I got confirmation mail from atom technologies that they received the payment while ease my trip are refusing about dual payments

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Jan 14, 2022

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Dec 14, 2021

EaseMyTrip.com Customer Care's response Dear Sir/Ma'am,
We apologize for the inconvenience caused to you. Kindly DM us on our what's app escalation no. [protected] with reference code SM-CC-MS[protected], so that we can assist you accordingly.