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EaseMyTrip.com — Airline ticket refund

I had booked true jet flight 2T-711 from ahmedabad to kandla DT 26/11/21 pnr no L742F4 .flight was canceled by airline.
I have applied for refund but no response until now.
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Dear Sir/Mam, We'd like to inform you that the PNR number you provided was invalid and we were unable to retrieve it. Please reach us at [protected] with your correct information so that we can assist you properly.
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