EaseMyTrip.com — Amount debited but ticket not booked

Address:Building No. - 223, Patparganj Industrial Area, New Delhi - 110092 (India)

I booked a ticket which costed 3497 rupees from Mumbai to Coimbatore using Easemytrip application. I used Gpay to pay the same amount to Easemytrip. The amount has been debited but the ticket hasn't been booked.

Their whatsapp support asks for booking id or PNR number which is not available in this case as the ticket hasn't been booked. So the whatsapp support is of no use unfortunately
Was this information helpful?
No (0)
Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/Ma'am, Kindly DM us on our whats app escalation no. [protected] with reference code SM-CC-N[protected]. So that we can assist you accordingly

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1308
    Pending
    313
    Resolved
    768
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information