EaseMyTrip.com — Amount Got Deducted but Ticket is not confirmed
S
SurbhiKunal
Oct 27, 2021
Nov 4, 2021
This thread was updated on Nov 4, 2021
Hello team,
I tired to book a flight ticket from Hyderabad to Chandigarh at 12:00 a.m. 27 October, 2021 for two passengers. I made a payment using NetBanking and the amount got debited but there was no redirection to booking confirmation page on the app(which usually occur on successful payment), and when i called the customer care they said they didn't receive any money and the ticket is not confirmed.
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EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Oct 27, 2021
EaseMyTrip.com Customer Care's response Dear Sir/Ma'am, Kindly DM us on our whats app escalation no. [protected] with reference code SM-CC-SK-272021. So that we can assist you accordingly.
Oct 27, 2021
Updated by SurbhiKunal I tried to contact but not working.
Kindly resolve the issue
Nov 04, 2021
Updated by SurbhiKunal Re: [#EMT_[protected]]: Money Got Deducted but Ticket is not confirmed
Kindly check and refund my money as bank already confirmed that money got transferred to beneficiary (ease my trip ).
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