[Resolved] EaseMyTrip.com — booked bus tickets on 19. august 2019 for two person

Payalsinghal

from Delhi, Delhi

Website:

Ease my trip.com

I booked bus tickets online to travel from jaipur to delhi on 19.08.2019 bus the bus operator said that tha ticket is booked for 20 august 2019. We also have screenshot of booked tickets. We have mailed to ease my trip for refund of amount but no action has been taken yet. We want our money back as it is not our mistake. Our side the ticket details were correct but bus operator denied us to travel

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Oct 2, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2019

EaseMyTrip.com Customer Care's response Dear Ma'am,

Greetings From Ease My Trip!!!

As checked there are no details mentioned in your complaint. So we request you to please share us your details on our what's app escalation no.[protected] so that we can check and resolve your issue on a priority.

Regards,
Escalation Team
Ease My Trip