Address: | No.401,2nd floor,Prabhat Complex,Opp Bhumika Theater,K G Road. Bangalore - 560009 | Website: | EaseMyTrip.com |
We had booked flight ticket (Booking ID - EMT[protected]to and fro from Bangalore to Istanbul on 20thAug 22 via Ease my trip in Kuwait Airways.
On 21stDec 2022 and 25thDec 2022 we got email from airlines stating that itinary has been rescheduled as below
Airline PNR:-6MF5PH
Onward journey BLR to IST (Rescheduled date) - 21st April23
Onward journey BLR to IST (Booked date) - 22nd April23
Return journey IST to BLR (Rescheduled date) - 3rd May23
Onward journey BLR to IST (Booked date) - 1st May23
Due to this our whole itenary is affected and we cannot travel with modified itenray due other scheduled events.This is re-schedule is purely airline fault and more than 24 hrs we were assured that full refund will be granted.
After contacting Ease my Trip they told to wait for 7-10 working days to get confirmation on cancelled amount refund but till date we have niether received the refund nor any information about further action. Its a huge amount of 140657 and ease my trip and airlines is not refunding our money and passing the buck each time we call. We want full refund of our booked amount else we have to take legal step to deal with this fraud. Was this information helpful? |