[Resolved] EaseMyTrip.com — Booking ID - EMT[protected]: Discount Coupon code applied but full amount got deducted on final payment
P
PankajKumarB
Jun 16, 2022
Jun 30, 2022
This thread was updated on Jun 30, 2022
Coupon code HDFCEMT was applied successfully for an instant discount of Rs. 1000 and while booking the flight ticket the amount was showing up the discounted one i.e. Rs 12238 but while making final payment it deducted the whole amount i.e. Rs 13238 without giving any discount. The Easemytrip customer care told on the first day of complaint itself that the issue will get resolved within few hours or max by same day itself but now it has been more than 3 days and the issue is still there. Easemytrip has not yet credited back the discount amount of Rs 1000 to my account yet.
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Aug 2, 2022
Complaint marked as Resolved
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Jun 16, 2022
EaseMyTrip.com Customer Care's response Hi Pankajkumar B, We are getting the details checked and you will get an update on this.
Verified Support
Jun 30, 2022
EaseMyTrip.com Customer Care's response Hi Pankajkumar B, I hope your query has been resolved as your correct refund has been initiated from our side on 22 Jun 22 in your same mode of payment.
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