EaseMyTrip.com — Booking Id - EMT[protected] Awaiting Airlines Confirmation - No Affirmative response

I have booked flight ticket from Ahmedabad to Bali from EaseMyTrip.com

Have called customer case[protected] and emailed at [protected]@easemytrip.com, no affirmative response yet received

They have bug in their system.
- I have got Payment status - Confirmed from EaseMyTrip Whatsapp chat,
- Payment has been deducted from my account
- Have received transaction confirmation alert email.

But EaseMyTrip customer care tells they have not received the payment.
I am not sure where did the payment go ...

I am still awaiting the confirmation of my flight ticket from Ahmedabad to Bali.