[Resolved] EaseMyTrip.com — booking shows no booking done by me

Krushna Panda

Address:

1376-P, 2nd Floor, Carterpuri Village, Sector 23A, Behind Columbia Asia Hospital, 122017

Booked a ticket from bhubaneswar to new delhi on 15th feb 2020
Booking id is emt70489569.
Even though the money has been deducted from my bank account yet the booking status was showing pending.
Now the booking menu shows that i haven't done any flight booking yet.
I've been calling them on both the customer care service numbers provided but no one is picking up my calls. I don't get what kind of a service they are providing all i want is them to confirm my tickets.

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Feb 28, 2020

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2020

EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron,

Greetings From EaseMyTrip.

We would like to inform you that your booking has been rejected due to non-availability of seat in same fare.

We regret the inconvenience caused to you.

The refund will be received within timeline mentioned below

Credit/Credit Card : 3 - 4 working days
Net banking/Any Other Mode : 7 - 10 working days.

Kind Regards,
EaseMyTrip Team
[protected]/[protected]Available 24X7)