[Resolved]  EaseMyTrip.com — cancellation and refund

Address:	New Delhi, Delhi, 110092
Website:	www.easemytrip.com

I have booked an international flight from NewYORK to Kathmandu. And at the time of booking it clearly mentioned in the ticket that cancellation charges 4 hrs prior departure is 6925/- but when i actually got my ticket cancelled 2 weeks prior to departure I have been charged 28715/- for the same. I tried to contact customer care and for a month still they are going round and round and blaming the airline. I have directly contacted the Emirates Airline for the cancellation charges and they confirmed me that Airline has charged only 6925/- So when airline has charged 6925/- than How EMT has charged 28715/- for the same ticket ? Also it the time of booking it was assured that the ticket is refundable with cancellation charges of only 6925/- This is pure case of cheating and fraud. I have all the mails writing to them but they never bothered. Every time they say 24-48hrs they will resolve but now its almost a month and still 24hrs is not over.