EaseMyTrip.com — Cancellation charges refund issue

souravmicrosoft

Address:

New Delhi

I did a normal cancellation of flight kolkata to Bangalore.
As per cancellation policy I suppose to get around 750rs a refund, I have confirmed the same with easemytrip cc.

Its been more than a month I am not getting my refund after following up with Easemytrip customer care countless time.

I cancel my flight way before the actual date of flying.
PNR is JD95L

You may reach out to me on [protected] for any queries/clarification

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EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2020

EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron,

Greetings of the day!!

We have got this checked. A refund application is already sent to the airline and the refund is subject to the airline's approval. The approval process takes 75-90 days. The refund will be processed to you after receiving it from the airline.

Thank you for choosing Easemytrip.com

EaseMyTrip Team
E Mail: [protected]@easemytrip.com
[protected]/[protected]Available 24X7)

Aug 20, 2020

Updated by souravmicrosoft Hi EasyMytrip,

I was suppose to get my refund within 7 days,
Its been already 40 days.

Sep 13, 2020

Updated by souravmicrosoft Its more than 2 months now,
can you please look into this with priority.

Oct 07, 2020

Updated by souravmicrosoft How much time you need, to refund my amount ?

Requesting you please check on this fraud case.