[Resolved] EaseMyTrip.com — Cancellation Of Booking
T
thaapstudios
Jul 17, 2023
I made a booking through ease my trip and after the booking I check the date was wrongly mentioned ( I was doing for 23rd July but it was done for 20th). I immediately called the easemytrip they said that your booking is pending hence it can get cancelled for no loss, request you to wait until further notice. Now I called for the same then they said your booking has been confirmed, I was like how can it be possible that booking got confirmed when I requested to cancel the booking right under 1 min of the payment. I paid ₹3773 + 150 for seat and now they’re telling mei that for cancellation the charges exceeds than the amount I paid that is ₹4500. How can this be possible. Please help.
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Jul 18, 2023
Complaint marked as Resolved
Complaint has been resolved. As per telephonic conversation with harshpreet they’ll be waiving off the convenience fees for my other bookings which is nearly equivalent to the amount of the ticket price.
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