[Resolved] EaseMyTrip.com — Cancellation of Booking ID - EMT91468734
S
Sanya Patni
Dec 25, 2021
Jan 5, 2022
This thread was updated on Jan 5, 2022
2 tickets booked for my daughter had to be cancelled as she fell ill and had to be hospitalised. On humanitarian ground full amouny shud be refunded instead of only 2k per ticket. Booking ID - EMT91468734
In times as such where people are struggling with health and finance a proper resolution would be much appreciated and expected.
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Feb 5, 2022
Complaint marked as Resolved
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2022
EaseMyTrip.com Customer Care's response Dear Sanya Patni, we are getting your details checked with booking ID EMT91468734 and you will get an update on this soon. Till the time your patience is highly appreciated.
Verified Support
Jan 05, 2022
EaseMyTrip.com Customer Care's response Greetings, Sanya Patni. I hope that, based on our phone conversation, your query has been addressed, as we have updated you to upload all of the necessary documents if you are seeking a refund for medical reasons. If you require any additional assistance, please contact us at [protected].
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