Comments
Hi
I am still waiting for an answer from Amber. Dont know how many months you need to answer me and give me solution to my problem which was created by your system glitch.
Waiting and waiting since long.
Thanks
I am still waiting for an answer from Amber. Dont know how many months you need to answer me and give me solution to my problem which was created by your system glitch.
Waiting and waiting since long.
Thanks
EaseMyTrip.com Customer Care's response, Dec 29, 2023
Verified Support
We apologize for any inconvenience caused and regret the delay. Please be informed that we are already working on your concern, cross-checking with the airline to resolve the issue. We will notify you as soon as we receive an update. Your cooperation during this time is greatly appreciated. Thank you.
65%
Complaints
1308
Pending
313
Resolved
768
+91 11 4303 0303
+91 11 4313 1313
460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
View all EaseMyTrip.com contact information
We regret the inconvenience that caused you. However, we are working on you concern and we will connect with you at the earliest with best possible resolution.
By when will i get resolution for this complaint ?
Are you going to take months n months or year to resolve this issue ?
Last time you took 3 months to pay my refund which was supposed to be paid within 7-8 working days. Everytime you guyz are driving crazy to your customers.
We regret the inconvenience and apologize for the delay. Further, we have tried calling the registered number but unable to reach you. In addition, we are already working on your concern and cross-checking it with the airline to remedy the issue. Moreover, we will notify you once we get an update from them. In the meanwhile, we request your cooperation. Thanks!