[Resolved]  EaseMyTrip.com — Cheating Customers who cancel their bookings

Beware of the Easemytrip portal. They are cheating Customers
I had recently cancelled a return flight booked on their platform.
I cancelled the flights by directly calling the airline call centre.
The airline processed the full refund and confirmed the same over mail
EaseMyTrip did not forward the return amount to me even after 2 months
Instead, I had to chase them and get it processed which requires you to raise a separate cancellation request to them also
I attached the refund confirmation mail from the airline while raising cancellation on EMT site
IMPORTANT: For this activity they will charge you cancellation fees over again. On top of it they will charge CONVENIENCE FEES for a second time.
Even after this, they have processed a lesser amount than what was mentioned in the airline refund mail
They are blaming the airline for transferring less amount to them and when asked to create complaint ticket or give mail confirmation they are not ready to do so
I request the authorities to look into these blatant cheating practices by EaseMyTrip