EaseMyTrip.com — Complaint against easemytrip

I had booked a ticket from Hyderabad to Howrah on 23rd Dec. My booking Id is EMT[protected]. But it got rejected due to no seat availability. It's been 10 to 11 days EXCLUDING SATURDAY AND SUNDAY. We have called repeatedly but they keep putting us on waiting and then hung the call. It's very harassing repeatedly call them keep chasing them for our own money. we also went to bank for this 2 times. Now it's very irritating I want my money 11, 496 back.
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EaseMyTrip.com customer support has been notified about the posted complaint.
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Hey Udita, we regret the inconvenience caused to you. However, we've escalated your concern to the payment gateway and we will get back to you. Thanks!
Udita_16's [Complaint's author] reply, Jan 18, 2023
Thank You for your concern I already received the payment...

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