[Resolved] EaseMyTrip.com — did not receive flight tickets

[Resolved] EaseMyTrip.com — did not receive flight tickets

K Kevin Vielie

I have booked a flight on 16/02/2020 for travel on 02/04/2020 from delhi to dimapur through easemytrip. The balance is deducted from my account as the transaction was successful. However, i did not receive any email from emt or anywhere for tickets. I have tried to call the customer care number provided but it never gets connected. This issue has consumed a lot of my time today and is also generating unwanted anxiety. Please resolve iy asap. My order id, emt70574262 Was this information helpful? No (0) Yes (0)
Mar 15, 2020 Complaint marked as Resolved The company resolved the issue within a day or two. Thanks EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Feb 17, 2020 EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron, Greetings from EaseMyTrip.com. We regret the inconvenience caused to you. This is to inform you that your transaction could not be completed successfully due to some technical failure that occurred between Bank Server and Ease My Trip server. Your booking is not confirmed against this transaction and you will get your refund in your same account. Details are as mentioned below: - Booking ID : EMT70574262 Refund Amount - INR 2927.00 Note: If you made a payment through debit card/net banking it will take 7 to 8 working days to reflect the same amount in your account. Kind Regards, EaseMyTrip Team [protected]/[protected]Available 24X7)
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