EaseMyTrip.com — Didn't receive the cancellation refund of flight ticket

EaseMyTrip.com — Didn't receive the cancellation refund of flight ticket

B baratbiswadeb Oct 27, 2023 Oct 29, 2023 This thread was updated on Oct 29, 2023

I purchased a flight ticket from Indore to Kolkata and return for 4 persons. Booking ID EMT[protected]. I cancelled the ticket for 1 person (Bipasha Barat) on 21st Sep for which I received the refund amount of Rs 13121 in EMT wallet. I cancelled the ticket for another person (Swasti Barat) on 15th October. For this cancellation the amount is still not refunded to me. I sent several mails to [protected]@easemytrip.com but the issue is still not resolved. Please let me know when the refund amount will be credited to me. Was this information helpful? No (0) Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
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EaseMyTrip.com Customer Care

from Delhi, Delhi

Oct 29, 2023

Verified Support

Hey barat,

As per our telephonic conversation, we have informed you that we are getting the details check from our end and we will get back to you with the best possible resolution.

EaseMyTrip.com Customer Care's response, Dec 1, 2023

Verified Support

Hi,
We have tried to contact you on the registered contact number, but unable to connect with you. However, we hope that your query has been addressed from our end as the remaining refund was already been processed on 30-10-2023 in your EMT Wallet. Thanks.