EaseMyTrip.com — Didn't received full amount

Dear Sir /Madam,
On 1st February I tried to book train ticket through Easemytrip app, bt both the transaction was failed due to wrong IRCTC entry. The details of the Transaction is:

Date :[protected]
Txn no: [protected]
Txn amount: 2126.40

But I get the refund of ₹1926.40 (Txn no: [protected]) .

In this juncture, why I have received ₹200 less in the refund . I would like to request you to initiate the full refund.

Please see the screenshot .
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EaseMyTrip.com customer support has been notified about the posted complaint.
Feb 10, 2022
Updated by Arik Ghosh
Please see the latest refund amount

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Comments

Hi, We apologize for the inconvenience caused to you. Kindly DM us your booking details on our whats app escalation no. [protected] as we are unable to view the details which you have mentioned as it says protected so that we can assist you accordingly.

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