[Resolved]  EaseMyTrip.com — domestic flight cancellation

Address:	New Delhi, Delhi
Website:	www.easemytrip.com

Easemytrip is not at all credible. All their reviews praising the app is fake. I have personal experience with them where it is a complete waste to depend on any agency to book flight. I cancelled my booking within one hour for the full refund for a spelling change. To rebook the ticket easemytrip trip tried to trick me into booking the ticket at a hiked process when the prices remianed the same on the website as the same. Easemytrip was not at all helpful in cancelling the ticket, as i had to make calls to the airlines myself to make the cancellation. Then, after 10 days, i call the airlines to see that they had processed the request way back, but easemytrip was supposed to make the refund.
Upon calling easemytrip, they say the airlines did not make the refund. I said i have confirmation emails for full refund from the airlines, then they fumble and cancel the flight again. So i have to wait for my refund another 10 days.
Here comes the funny part:
Now they send a mail saying that the full refund has been cancelled as the airlines has not approved it. Which was bull*!!! When i told them i have confirmation from then and only after which i called them, they again send a confirmation mail for the refund. Everytime, i have to force them to send a confirmation mail otherwise the call never happened. These are a bunch of liars and cheaters, trying to find any loophole in order to cheat the customers off of their money. I have sent a mail to their ceo, and also written reviews on them, i don't know if i am waiting time as it seems am about to lose 5440 rs!!!
There's absolutely zero reason for anyone to depend on an agency, when the airlines are better to deal with and with the same pricing!!!
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