EaseMyTrip.com — Ease my trip Fraud

EaseMyTrip.com — Ease my trip Fraud

G gauravarora1234 Oct 19, 2022 Oct 30, 2022 This thread was updated on Oct 30, 2022

They are taking the bookings, not booking the tickets, and debiting the amount from the bank and then no one is there to respond you They are using your money I just came to file a complaint, but i saw similar things happened with everyone, that means this is done intentionally by the company. They are using the money and after multiple follow ups, they might refund you Strict action needs to be taken against them for this kind of business ethics Was this information helpful? No (0) Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
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EaseMyTrip.com Customer Care

from Delhi, Delhi

Oct 20, 2022

Verified Support

Hi gauravarora1234, We never intended to make you feel this way; It could be possible booking confirmation was pending from airline end. We would appreciate it if you could provide us your booking information on what's app escalation no. [protected], so that we can assist you accordingly.

gauravarora1234's [Complaint's author] reply, Oct 23, 2022

I have not received any response, your customer care always say it has been processed and will be credited to account in 2- 3 days.

Emt105911634 booking id

gauravarora1234's [Complaint's author] reply, Oct 25, 2022

ANYONE FROM @EASEMYTRIP TO RESPOND???

NO ONE REPLIES YOU ON EMAIL, WHATSAPP, ONLINE, CALLS

WHERE SHOULD ONE CONNECT YOU ??

EMT105911634

SHARE REFUND DETAILS, I VE BEEN ASKING SINCE SO LONG, YOU ARE UNABLE TO PROVIDE REFUND ID AND TRANSACTION DETAILS

EaseMyTrip.com Customer Care

from Delhi, Delhi

Oct 30, 2022

Verified Support

Dear Customer, Please be informed that your booking has been rejected due to fare differences and the amount has been credited to you of INR 61886/- 0n 12th Oct 22 in your same mode of payment.However, if you did not receive the same kindly share your bank details from refund date to tell date so that we can check with the payment gateway.