EaseMyTrip.com — Easemytrip Online Ticket Booking Rejected but Amount not refunded

Website:

Easemytrip.com

On 23th November 2021 I booked a ticket online via EasMyTrip.com from Delhi to Bhopal, date of journey being 26/11/2021 by Chennai Rajdhani (12434).
I received a ticket saying booking pending although the amount of Rs.2806.1/- was deducted.
On query via e-mail (since telephone was not accessible) for the ticket status EaseMyTrip.com replied "
Your booking is rejected
We regret to inform you that the host is unable to accept your booking
. Your amount would be Refunded automatically. " Further they promised " Rs.2806.1 has been processed in your account. It takes 3-4 working days for refunded to reflect. "
But till date that more than a week the amount has not been refunded .
Please initiate the refund as soon as possible .