[Resolved]  EaseMyTrip.com — Easemytrip ticket not booked, but money get debited

On 08oct 21, I booked train ticket from Bareilly to Delhi and also payment have been successfully made.

Payment details are:- Dear Customer, Thx for INB txn of Rs.1607.4 frm A/c X8103 to EASY TRIP . Ref IGAMEEXKJ6 on 08Oct21. If not done, fwd this SMS to [protected] to block INB or call [protected]-SBI

However, I have not received the ticket yet. Pls refund my money back to my account or intimate me the latest status
Was this information helpful?
No (0)
Yes (0)
Nov 12, 2021
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Oct 11, 2021
EaseMyTrip.com Customer Care's response
Dear Hussana, Kindly DM us on our whats app escalation no. [protected] with reference code SM-PS-H-82021. So that we can assist you accordingly.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1308
    Pending
    313
    Resolved
    768
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information