[Resolved] EaseMyTrip.com — fallse promise

anishnagpal

from Delhi, Delhi

Address:

New Delhi, Delhi

ON the website easemytrip.com, they have clearly mentioned that they will pay 10 times the fare difference, in case the fare on their website is higher than any other website. On[protected] While trying to book a ticket for chandigarh lucknow sector for[protected], i found a difference in fares, I called them up, (Mr rajesh) they suggested me to send them screenshots, which i did. I had specifically asked them and they have told me that the 10 times fare difference scheme is for both -the customers who have made booking and customers who are still to make a booking. The difference in fare is more than Rs 1000, so they had to pay more than Rs 10000, now they are making excuses Regards Anish [protected]

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Dec 12, 2018

Complaint marked as Resolved

Verified Support

Nov 05, 2018

EaseMyTrip.com Customer Care's response Dear Sir,

We would like to inform you that this is unlikely to happen and in very rare case it happens that the fares of other websites or the portal are lower than ours. Whenever in future you find the lowest fare on any other site we request you to please share the comparison screenshots either on our whats app number [protected] or you can drop us a mail at [protected]@easemytrip.com We will surely book your tickets in the best possible fare.