EaseMyTrip.com — False charges deducted for ticket cancellation | |||
I booked my air ticket from Delhi to Kolkata on 6 December 2021 for 11 January 2022 with PNR NO IQJ3GK through ease my trip plateform but due to operational reason the said flight was cancelled and airlines it self ok initiated my full refund which was 2370 only deducted 95 rupees and airlines ask me to contact ease my trip as. My refund was transferred to ease my trip account as I have booked Through ease my trip plateform after that I contact ease my trip regarding my refund they charged my 700 rupees and refunded only 1670 when I asked them about the charges they told me that it's cancellation charge but as per the rules if flight got cancell then no cancellation charge can be charged to customer. Was this information helpful? | |||
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EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Jan 11, 2022 EaseMyTrip.com Customer Care's response Dear Sir/Mam, We have tried to contact you multiple times on your registered contact number but you did not respond to the call so we would like to inform you that your correct refund has been done from our side on 9th Jan-22.
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