On November 2nd 2022 first time I did booking for Saudia Airlines for a return journey as follows: May 11th 2023 dep BOM to LAX and return July 8th 2023 LAX to BOM.
Just about 4 to 5 days before I departed from Mumbai for LAX, I received a message from Saudia Airline that there is a major disruption in my return flight of LAX to BOM on July 8th and hence they have rescheduled it for August 5th 2023. Now this was a shocking news to me as flight was rescheduled after 28 days. This is obviously unacceptable to me. So I first contacted Saudia Airline customer care. They said that they would certainly do the needful including full refund but my agent of booking i.e. Easemytrip has to be communicating with them as I did booking from them. Since then repeatedly I have been contacting Easemytrip on phone and on mail. Assurances given on phone do not match their mail responses. Since the airline has rescheduled the flight unilaterally for 28 days later, and this unacceptable to me, I must be paid full refund for my return journey as I am asking for a cancellation of such a flight rescheduled by the airline. My original flight booking is for July 8th 2023. Airline is unable to provide any altetnative flight for the same day. They have informed about it before 14 days of departure and as the rescheduled flight is not acceptable to me, they have to give me full refund on cancellation as per article 10 of GACA of Saudia . All these has to be pursued by Easemytrip as they are the one through whom the booking is done. Their responses in number of mails have been repetitive and it seems they do not know how best to pursue the matter by showing the Saudia Airline their own GACA rule. Only answer given by Easemytrip on mails is that Airline has denied full refund. This unacceptable by any stretch of common sense.I am in USA at present and all this has really created a lot of harrassment for me. This is below par service by Easemytrip sofar. I hope through this the matter is pursued with Saudia and full refund for the remaining part of my journey is provided as Saudia has cancelled my flight on July 8th from LAX to BOM and rescheduled it for Aug 5th 2023 on their own. Was this information helpful? | 
We regret the inconvenience caused and we have tried to connect with you on your registered number however the number was engaged.
Furthermore, we have raised the concern to the airlines to check for the full refund and we will connect with you shortly again with the resolution .
Thanks!