[Resolved] EaseMyTrip.com — Flight cancelled by Singapore airlines, amount yet not refunded

Debanjan Chatterjee

Address:

Mumbai

We booked our ticket, via EaseMyTrip, during pandemic, flight was cancelled by Singapore airlines and declared for full refund, but yet the money is not refunded.
Every time we send a mail to their customer care department a new person reverts by saying w e will get back to you but no one reverts after that.

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Aug 6, 2021

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Jul 30, 2020

Updated by Debanjan Chatterjee We booked our ticket, via EaseMyTrip, during pandemic, flight was cancelled by Singapore airlines and declared for full refund, but yet the money is not refunded.
Every time we send a mail to their customer care department a new person reverts by saying w e will get back to you but no one reverts after that.

Verified Support

Jul 31, 2020

EaseMyTrip.com Customer Care's response Dear EaseMyTrip patron,

Greetings from EaseMyTrip.com

Thank you for writing your query to us.

Request to you please share your contact details given at the time of booking so that we can assist you in best possible way.

We would be glad to help you. Please feel free to contact us in case of any other assistance.

Kind Regards,
EaseMyTrip Team
[protected]/[protected]Available 24X7)