[Resolved] EaseMyTrip.com — flight rescheduling for wrong booking | |
Hi Booked mistakenly tickets via EaseMyTrip for 3 passengers from Jammu to Srinagar instead of Srinagar to Jammu for 11 Dec 2018. Calling immediately customer care to do changes but they denied asking for cancellation and rescheduling charges. This is unfair. Ticket details: Pnr:K2NVPY Plane: G8-287 Phone: [protected] Email: mirza.[protected]@ymail.com Was this information helpful? | |
Jan 4, 2019 Complaint marked as Resolved EaseMyTrip.com customer support has been notified about the posted complaint. Verified Support Dec 04, 2018 EaseMyTrip.com Customer Care's response Dear Sir, We tried calling you but your number was switched off. However, Once the ticket is confirmed then the rescheduling charges are applicable. As we have checked with the airlines as well charges are applicable as of now. For any further assistance, you can call us or ping us on our whats app number [protected]. So that we can assist you in a better way. | |
1 Comment | |
Comments
65%
Complaints
1308
Pending
313
Resolved
768
+91 11 4303 0303
+91 11 4313 1313
460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
View all EaseMyTrip.com contact information
The wrong route was chosen due to human error and within no time I called to rectify it.
It is unfair on your part to charge for same.
Please provide full refund.