[Resolved]  EaseMyTrip.com — Flight ticket not received

I have booked the Air india flight from dubai to delhi on 14th Oct 2022 at 1:45 PM. through Easemytrip.com

AED380 was deducted from my bank account but no booking ID was generated. Attached the screenshot.

When i contacted their customer service, they informed me that ticket is put on hold as fare has been changed for the flight.

So i informed them to refund my money as its issue from their end. But there is no clear communication from their end . I am yet to receive the refund.
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Nov 19, 2022
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2022
EaseMyTrip.com Customer Care's response
Hi Palak, We never intended to make you feel this way; We would appreciate it if you could share your contact details or DM us on our Whatsapp escalation number [protected] so that we can assist you accordingly
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