[Resolved]  EaseMyTrip.com — fraud

Address:India

I booked my flight for 17th april, due to lockdown extended it got cancelled, they didn't provide me full refund for rescheduling of 4th may i paid extra amount. I already mailed them that this was my last money i am left with coz i have stuck in other city, doesn't have money or anything with me. But that didn't effect on them, now when i checked my upcoming flight status with them they said due to govt order it will cancel, flights will not be available, and then also they are asking me to wait till 3rd may don't know for what reason, again i will wait till 3rd may and reschedule post that so flights price will get high and again i will pay extra for rescheduling, they are not refunding full amount also, atleast they will give full refund so i can look for some other option to reach home, first they mentioned zero cancellation fee, not they are asking per booking 300 tax. Such fraud company and support i have ever come across, atleast you people should also understand the customer situation this time, how we are going through.
Was this information helpful?
No (0)
Yes (0)
May 26, 2020
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Apr 24, 2020
Updated by Meash
PNR - VNQSVA BOOKING ID - EMT72567430
Verified Support
Apr 24, 2020
EaseMyTrip.com Customer Care's response
Dear Mr. Meash,

Greetings from EaseMyTrip.com!

As checked, Date of departure of your booking is 04th May and status of PNR-VNQSVA is confirmed .

Currently flights for May month are not available on airlines website hence requesting you to wait for new bookings and after somedays recheck the status of your 04th May travel.

Regards,
EaseMyTrip
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    EaseMyTrip.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    1308
    Pending
    313
    Resolved
    768
    EaseMyTrip.com Phone
    +91 11 4303 0303
    +91 11 4313 1313
    EaseMyTrip.com Address
    460, F.I.E Patparganj Industrial Area, New Delhi, Delhi, India - 110092
    View all EaseMyTrip.com contact information