[Resolved]  EaseMyTrip.com — Fraudster in ease my trip give wrong update to customer cheating customer app

72 hours already over ...thats why iam say you are cheating to customer..your company truthness already broken ...iam also working in a travel agency...in my agency all airindia pax got their refund ..only your customer haven't get refund.. that's you negative point ..you don't try...you already sent email to airindia..did you enquire why they didn't give reply??please tell me...my dear...please give correct answer...your are delaying..please tell your sales team to call airindia and ask for my refund... donot cheat any...airindia processed refund on october.they says that cancel RA refund and initiate system refund ...ease my trip is one of cheatest app in india...i never recommend to any one...you have interest to buy money from customer and not interested for give back as a refund a say fake advice to customer...i will wait till today evening as per your 72 hours completion for updation..other wise iam file a consumer complaint against you cheatness.One of your Exicutive say" will give an update with in 72 hours" i have proof of voice call record and whattsapp chat..if you don't know about refund don't say to customer, customer belive you...i don't believe any one from ease my trip you are changing time to time...
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Dec 13, 2021
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Nov 05, 2021
Updated by Faris MHD
PNR IS :JED8X

Booking id:-EMT83000076
Verified Support
Nov 06, 2021
EaseMyTrip.com Customer Care's response
Dear Mohamed faris, Regarding booking ID EMT83000076 we would like to inform you that your RA is pending from airline side and once it will be authorised from airline end we will update you through call or mail respectively, till the time your patience is highly appreciated.
RA no -[protected]
Complaint comments 

Comments

hi sir,
my emt no[protected]
pnr - 5Y4RNX
I WAS CHEATED BY WWW.EASEMYTRIP.COM.

I had booked my return ticket with easemytrip from male to mumbai dated 22nd march 2023 on air india airline. on 20th march (5:55pm) i received an email from easemytrip saying that my flight is cancelled due to technical reasons. thereafter i got a call from mr samrat who confirmed to me over the phone that my flight has been cancelled and that i need to book a fresh ticket which they sold me for a much higher fare.
they promised me a full refund as they said the flight has been cancelled from airline side.

however upon return i received a partial refund and i have been charged a cancellation fees from both air india and www.easemytrip.com.

they are not providing me with my deserved refund of amount 28000.

do not work with www.easemytrip.com

they have done this to many customers. this is their typical stunt to make money from innocent customers.

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