[Resolved]  EaseMyTrip.com — Harassment with regards to flight booking

Address:

Flat 46, Ibex House, 1 Forest Lane, Stratford

I had booked my flight on 9th of may at 23:50 GMT for my return to home flight to Ahmedabad from London at rate of Rs 29, 505/- after which I received call the next day from ease my trip agent to pay a hike in the price fare of Rs 5775/- Although my flight status was confirmed at that rate and I had received the confirmation email, the ease my trip agent Brandon and his supervisor have been harassing me by asking to pay more or they would cancel my flight for which I would get refund after 3-4 weeks whereas the website says 3-4 days. After constantly trying to make them understand my situation they kept on calling and harassing me on my exam day. They have called me more than 25 times in a span of 8 hours before my exam which has impacted a lot on my exam and my mental health. I am literally furious, upset and annoyed by such customer service from the company. I have been a loyal customer of ease my trip and facing such harassment is unacceptable and unethical. They shouldn't have shown that price in the first place and neither have booked my ticket and taken money from my account. I need justice. My booking reference ID is EMTUK1043195.