EaseMyTrip.com — Hotel booking cheating

I had booked Hotel Green palette in wagamon for yesterday. Because of the rush in weekend I booked it one week before.I got confirmation mail immediately after payment .But yesterday when I showed up at hotel there was no such booking . I was cheated by the site. As it was weekend and festival season I couldnt get rooms in that hotel as all rooms were already filled and similarly with other hotels too. I had aged parents and children with me, and it caused great inconvinience . Later for night stay I had to pay double the amount for a stay . Kindly refund my amount.The hotel reception was saying that they do not have connection with this site then how can a website give me confirmation.This negligence/cheating cost me my trip.I need refund.
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Hey Suraj, we regret the inconvenience caused to you. Further, we have escalated the concern and we are investigating this. We will get back to you on this at the earliest. We request your patience meanwhile.

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