EaseMyTrip.com — I am complaining about wrong refund transaction

My flight is cancelled by airlines on 6th July 2021. And I have claimed refund to airlines . Airlines had refunded RS 11709 to Ease my trip but ease my trip had only refunded me RS 3442 only . I know that there service fee is Rs 300 each person but in that manner ease my trip had to return RS 10809 but ease my trip had not refunded any of that amount . And I have strong prove against this . This is really very bad about this . Please refund my total amount to my bank account
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Dear Sir/Ma'am,

Kindly DM us on our whats app escalation no. [protected] with reference code SM-CC-280721. So that we can assist you accordingly.

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