EaseMyTrip.com — I didn't receive my bus ticket but amount debited from my account

I had tried to book bus ticket from Mumbai to Bengaluru from easemy trip. My amount is debited from my account but bus ticket is not booked.The status of bus ticket is rejected. So do needful.PFA bus ticket pdf.

Easemy trip E-ticket
Booking ID: EMT[protected]
Booking on - Mon, 14 November 2022 7:32 PM
Journey date : 18th November 2022.

Plz do needful..Refund my money back..or send a ticket
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EaseMyTrip.com customer support has been notified about the posted complaint.
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Hi, We apologize for the inconvenience caused to you. Kindly DM us your booking details on our whats app escalation no.[protected] so that we can assist you accordingly.
This is in regards to the Booking id: EMT[protected], We regret to inform you that the booking could not be confirmed at the operator’s end.Hence the booking was rejected.We have initiated the refund will reflect within 5-7 workings days in the same mode of payment

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