EaseMyTrip.com — Insurance

Hello

This is complained again easemytrip.

I am a harrased customer

My mother was to travel on 16th Oct from Jodhpur to Delhi.

Few days back she developed congestion in throat and was recommended operation.

As a result she could not travel.

I submitted the doctor's prescription which clearly mentions surgery.

First the customer care said the prescription need stamp of doctor. The prescription has doctors registration ID with Indian Medixal Association so at first place that should be enough.

I got the stamped done as customer care was adamant.

Now they have come with another excuse that the prescription should have bed rest mentioned.

If the prescription it is mentioned surgery does that not enough that patient will need bed rest.

Please intervene and get Claim reimbursed.