EaseMyTrip.com — Mentally harassment

Address:easemytrip

I have done bus booking for my guests on 23 October from ease my trip ..booking was confirmed ..so my guests were waiting for the bus but was not sure of bus no so when i called ease my trip for bus no details then they told me that the bus has been cancelled for some reason and the refunded my partial travelling amount but when i talked about my travel insurance and they said me to call acko ..so i called them but they refused me for the claim ..my guests were so mentally harassed they waited for 2 hours for the bus but the bus got cancelled and despite they did nothing only refunded my amount ...and insurance they refused for the claim for inconvience
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EaseMyTrip.com customer support has been notified about the posted complaint.
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Dear Customer, Greeting from EaseMyTrip! We tried to contact you on your registered number but we are unable to reach you. We would like to inform you that we have already processed the correct refund amount from our end. Moreover, we request you to kindly share the alternative number with us so that we can assist you accordingly. Thanks!

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