EaseMyTrip.com — Missing information

Dear team,
My booking id EMT[protected].There was no information about self transfer/transit visa requirements mentioned in the website. After i booked, when i checked with airlines i got to know that i need to self transfer my luggage from one terminal to other.And when i called up customer support for visa requirements, first time they said there Transit visa is not required but next time when i called they said i need to check with airlines or embassy for visa information.