EaseMyTrip.com — Money back

EaseMyTrip.com — Money back

R Rishabh.nandy from Mandi, Himachal Pradesh Apr 4, 2023 Apr 5, 2023 This thread was updated on Apr 5, 2023

I had written my first mail on 24 march regarding waiving off flight cancellation charges since my VISA was rejected. EMT has not refunded any money. It is not responding to me and always asking me to wait for 48 hours. But it’s been 11 days and no action. My money is stuck with them. Was this information helpful? No (0) Yes (0)
EaseMyTrip.com customer support has been notified about the posted complaint.
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EaseMyTrip.com Customer Care

from Delhi, Delhi

Apr 4, 2023

Verified Support

Hi Rishabh, we regret the inconvenience caused. We request you to kindly share the booking details on [protected] so that we can assist you accordingly.

Rishabh.nandy's [Complaint's author] reply, Apr 4, 2023

Booking id- 112484390

EaseMyTrip.com Customer Care

from Delhi, Delhi

Apr 5, 2023

Verified Support

We request you to please share the visa rejection reason along with the proof so that we can raise it accordingly with the airlines. Also, note that the refund will be as per the airlines rules. Please share the details with us on [protected]@easemytrip.com