[Resolved]  EaseMyTrip.com — money debited but did not get ticket

My money has been debited from my account on 26th December 2019but i did not get ticket confirmation. I need a refund of rs.3121. The bank message is as -Thx for INB txn of Rs.3121 frm A/c X3555 to Easy Trip ... Ref#IGAHSXNCS4 on 26Dec19. If not done, fwd this SMS to [protected] to block INB or call [protected]. I need a refund!!! The customer helpline is useless. Nobody is picking up the phone.
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Feb 28, 2020
Complaint marked as Resolved 
EaseMyTrip.com customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2019
EaseMyTrip.com Customer Care's response
Dear Sir/Ma'am,

We request you to kindly provide us with your booking details. So that we can assist you on priority.

Regards
EaseMyTrip
Verified Support
Jan 09, 2020
EaseMyTrip.com Customer Care's response
Dear Sir/Ma'am,

We request you to kindly provide us with your booking details. So that we can assist you on priority.

Regards
EaseMyTrip
Verified Support
Jan 28, 2020
EaseMyTrip.com Customer Care's response
Dear Sir,
Greetings from EaseMyTrip

We hope your query has been addressed as there is no response from our side.

Regards
EaseMyTrip
Complaint comments 

Comments

Ticket booked on 19th December
IXR - DEL
Booking ID - EMT67847263
Status pending...
Please resolve
EaseMyTrip.com Customer Care's response, Jan 6, 2020
Verified Support
Dear Sir,

Your Booking EMT67847263 was confirmed with us and the PNR number was NZXT7A for 4th Jan 2020.

We hope that your query has been resolved.

Regards,
EaseMyTrip

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