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EaseMyTrip.com — Money debited from account ticket not booked

Address:EaseMyTrip

I tried to book bus ticket Katpadi to Hyderabad from EaseMyTrip. Money debited from my account but ticked not booked. When I am trying to contact EaseMyTrip customer care through what’s up they are asking PNR.
Here my money debited from account. But I didn’t receive the ticket.
When I am trying to call customer care no response from their end..
I have attached screenshot for money debited from my account..
Pls advise someone what to do…
+1 photos
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Hi Sagar, we apologize for the inconvenience caused to you. Kindly DM us your booking details on our whatsapp escalation no.[protected] so that we can assist you accordingly as the details shared by you is not visible to us.
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