[Resolved] EaseMyTrip.com — money debited, no booking received

Harsh Baghel

from Raipur, Chhattisgarh

Website:

Easemytrip

I just booked a round trip flight from raipur to goa for 22nd to 26th february and the amount of 10985/- was debited from my idbi account but i have not received any sort of confirmation from the company, since the page got stuck with the processing icon. So i urge them to either provide me with the ticket confirmation or return the debited amount back. Attached is the bhim upi transaction for proof.
Name:
Harsh vardhan baghel

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Mar 10, 2019

Complaint marked as Resolved

EaseMyTrip.com customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2019

EaseMyTrip.com Customer Care's response Dear Sir,
We are sorry for the inconvenience caused.
We would like to inform you that for the particular booking and transaction there was an error from the bank's server and hence the payment was not completed. However, the auto-reversal was initiated for the same and you must have got the same into your source account as it is a UPI gateway. In case you haven't got the same then please contact us on our Whatsapp escalation number i.e [protected] and we will assist you on priority.

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Comments

Bidyasagar Laishangbam

Sep 8, 2021

I just book a flight ticket from imphal to delhi through bhim app amount is debited from my account but flight ticket is not confirmed when will I get my money or confirmed my booking

EaseMyTrip.com Customer Care's response, Sep 10, 2021

Verified Support

Hi Bidyasagar,

Hi, We apologize for the inconvenience caused to you. Kindly DM us on our whats app escalation no. 9355030325, so that we can assist you accordingly