EaseMyTrip.com — Money deducted for a hotel room booking (via UPI Paytm) but no mail of confirmation and booking ID provided

C Murry

from Kolkata, West Bengal

Mar 17, 2023

Address:

India

An amount of Rs.4600 has been deducted for booking a room at Sonar Bangla hotel, Taki West Bengal via Paytm however, I did not get any confirmation mail or message. Therefore, I do not have any booking ID. I've contacted customer service via email and whatsapp too but have not received any help. The booking is for 19th March so please help immediately.

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EaseMyTrip.com Customer Care

from Delhi, Delhi

Mar 17, 2023

Verified Support

Hi there, we regret the inconvenience caused. We request you to kindly share the booking details on [protected] so that we can assist you accordingly.